
CUSTOMER TERMS AND CONDITIONS
BULLET PAYMENTS AND FINANCIAL SERVICES LTD.
BULLET PAYMENTS AND FINANCIAL SERVICES LTD. ("Bullet", "we", "our", or "us") operates a digital payment wallet (the "Wallet") that enables customers and merchants to process and manage electronic payments in a secure, transparent, and cost-effective manner (the "Bullet Service").
This document sets out the terms and conditions applicable to your use of the Wallet and the Bullet Services. You acknowledge and understand that, by checking the "accept" box at the time of your registration and opening your Account, you confirm that you have read, understood, and agreed in full to these terms ("Customer Terms"), which apply to your use of the Bullet Service, the App, and your Account, as applicable.
Please read these Customer Terms carefully, as they govern all transactions that occur in your Account and on the App. You are advised to read all provisions set out in these Customer Terms, as well as any other agreements applicable to your relationship with us. The use of certain services may be subject to additional terms and conditions, which will be duly communicated to you through the relevant service. Such additional terms shall be deemed an integral part of this Customer Agreement.
These Customer Terms are organised into several sections, all of which are equally relevant and should be reviewed carefully. Section headings are provided for reference purposes only and shall not affect the interpretation of these Terms. Certain terms written in capital letters have specific meanings, as defined throughout these Customer Terms.
If you have any questions or concerns regarding these Customer Terms, or if there is any provision you do not understand or wish to clarify, please contact our Customer Centre by emailing atendimento@bullet.cash, or by visiting our Help Centre at https://bullet.cash.
1. DEFINITIONS
2. BULLET AS A REGISTERED MONEY SERVICES BUSINESS AND PAYMENT SERVICE PROVIDER
3. ACCOUNT REGISTRATION AND AUTHORISED USERS
4. CLOSING YOUR ACCOUNT AND REDEEMING YOUR FUNDS
5. ELECTRONIC MONEY AND PAYMENT TRANSACTIONS
6. TRANSACTION EXECUTION, ERRORS AND FEES
7. CHARGEBACKS AND REFUNDS
8. MEMBER GET MEMBER (MCM) REFERRAL PROGRAM
9. PRIVACY
10. CHANGES AND CUSTOMER COMMUNICATION
11. WARRANTIES, LIABILITIES AND DISCLAIMERS
12. GENERAL
TERMOS DO PROVEDOR LOCAL DE SERVIÇOS DE PAGAMENTO PIX
1. PROVEDOR DE SERVIÇOS PIX
2. DO PRESTADOR DA SOLUÇÃO TECNOLÓGICA DE BANCO COMO SERVIÇO ("BANKING AS A SERVICE"/"BAAS")
3. PROCESSAMENTO
4. REQUISITOS REGULATÓRIOS
5. LIMITAÇÕES E RESTRIÇÕES
6. DISPONIBILIDADE DO SERVIÇO
7. RESPONSABILIDADES
8. RESOLUÇÃO DE DISPUTAS
9. ALTERAÇÕES
Bullet Payments and Financial Services Ltd. 578 – 2912 WEST BROADWAY – Vancouver – BC – V6K 0E9 – Canada. Licensed and regulated as a Money Service Business (MSB) by FINTRAC, under registration number C100000796. © 2025 Bullet Payments | All rights reserved.

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CUSTOMER TERMS AND CONDITIONS
BULLET PAYMENTS AND FINANCIAL SERVICES LTD.
BULLET PAYMENTS AND FINANCIAL SERVICES LTD. ("Bullet", "we", "our", or "us") operates a digital payment wallet (the "Wallet") that enables customers and merchants to process and manage electronic payments in a secure, transparent, and cost-effective manner (the "Bullet Service").
This document sets out the terms and conditions applicable to your use of the Wallet and the Bullet Services. You acknowledge and understand that, by checking the "accept" box at the time of your registration and opening your Account, you confirm that you have read, understood, and agreed in full to these terms ("Customer Terms"), which apply to your use of the Bullet Service, the App, and your Account, as applicable.
Please read these Customer Terms carefully, as they govern all transactions that occur in your Account and on the App. You are advised to read all provisions set out in these Customer Terms, as well as any other agreements applicable to your relationship with us. The use of certain services may be subject to additional terms and conditions, which will be duly communicated to you through the relevant service. Such additional terms shall be deemed an integral part of this Customer Agreement.
These Customer Terms are organised into several sections, all of which are equally relevant and should be reviewed carefully. Section headings are provided for reference purposes only and shall not affect the interpretation of these Terms. Certain terms written in capital letters have specific meanings, as defined throughout these Customer Terms.
If you have any questions or concerns regarding these Customer Terms, or if there is any provision you do not understand or wish to clarify, please contact our Customer Centre by emailing atendimento@bullet.cash, or by visiting our Help Centre at https://bullet.cash.
1. DEFINITIONS
2. BULLET AS A REGISTERED MONEY SERVICES BUSINESS AND PAYMENT SERVICE PROVIDER
3. ACCOUNT REGISTRATION AND AUTHORISED USERS
4. CLOSING YOUR ACCOUNT AND REDEEMING YOUR FUNDS
5. ELECTRONIC MONEY AND PAYMENT TRANSACTIONS
6. TRANSACTION EXECUTION, ERRORS AND FEES
7. CHARGEBACKS AND REFUNDS
8. MEMBER GET MEMBER (MCM) REFERRAL PROGRAM
9. PRIVACY
10. CHANGES AND CUSTOMER COMMUNICATION
11. WARRANTIES, LIABILITIES AND DISCLAIMERS
12. GENERAL
TERMOS DO PROVEDOR LOCAL DE SERVIÇOS DE PAGAMENTO PIX
1. PROVEDOR DE SERVIÇOS PIX
2. DO PRESTADOR DA SOLUÇÃO TECNOLÓGICA DE BANCO COMO SERVIÇO ("BANKING AS A SERVICE"/"BAAS")
3. PROCESSAMENTO
4. REQUISITOS REGULATÓRIOS
5. LIMITAÇÕES E RESTRIÇÕES
6. DISPONIBILIDADE DO SERVIÇO
7. RESPONSABILIDADES
8. RESOLUÇÃO DE DISPUTAS
9. ALTERAÇÕES
Bullet Payments and Financial Services Ltd. 578 – 2912 WEST BROADWAY – Vancouver – BC – V6K 0E9 – Canada. Licensed and regulated as a Money Service Business (MSB) by FINTRAC, under registration number C100000796. © 2025 Bullet Payments | All rights reserved.

Produto
CUSTOMER TERMS AND CONDITIONS
BULLET PAYMENTS AND FINANCIAL SERVICES LTD.
BULLET PAYMENTS AND FINANCIAL SERVICES LTD. ("Bullet", "we", "our", or "us") operates a digital payment wallet (the "Wallet") that enables customers and merchants to process and manage electronic payments in a secure, transparent, and cost-effective manner (the "Bullet Service").
This document sets out the terms and conditions applicable to your use of the Wallet and the Bullet Services. You acknowledge and understand that, by checking the "accept" box at the time of your registration and opening your Account, you confirm that you have read, understood, and agreed in full to these terms ("Customer Terms"), which apply to your use of the Bullet Service, the App, and your Account, as applicable.
Please read these Customer Terms carefully, as they govern all transactions that occur in your Account and on the App. You are advised to read all provisions set out in these Customer Terms, as well as any other agreements applicable to your relationship with us. The use of certain services may be subject to additional terms and conditions, which will be duly communicated to you through the relevant service. Such additional terms shall be deemed an integral part of this Customer Agreement.
These Customer Terms are organised into several sections, all of which are equally relevant and should be reviewed carefully. Section headings are provided for reference purposes only and shall not affect the interpretation of these Terms. Certain terms written in capital letters have specific meanings, as defined throughout these Customer Terms.
If you have any questions or concerns regarding these Customer Terms, or if there is any provision you do not understand or wish to clarify, please contact our Customer Centre by emailing atendimento@bullet.cash, or by visiting our Help Centre at https://bullet.cash.
1. DEFINITIONS
2. BULLET AS A REGISTERED MONEY SERVICES BUSINESS AND PAYMENT SERVICE PROVIDER
3. ACCOUNT REGISTRATION AND AUTHORISED USERS
4. CLOSING YOUR ACCOUNT AND REDEEMING YOUR FUNDS
5. ELECTRONIC MONEY AND PAYMENT TRANSACTIONS
6. TRANSACTION EXECUTION, ERRORS AND FEES
7. CHARGEBACKS AND REFUNDS
8. MEMBER GET MEMBER (MCM) REFERRAL PROGRAM
9. PRIVACY
10. CHANGES AND CUSTOMER COMMUNICATION
11. WARRANTIES, LIABILITIES AND DISCLAIMERS
12. GENERAL
TERMOS DO PROVEDOR LOCAL DE SERVIÇOS DE PAGAMENTO PIX
1. PROVEDOR DE SERVIÇOS PIX
2. DO PRESTADOR DA SOLUÇÃO TECNOLÓGICA DE BANCO COMO SERVIÇO ("BANKING AS A SERVICE"/"BAAS")
3. PROCESSAMENTO
4. REQUISITOS REGULATÓRIOS
5. LIMITAÇÕES E RESTRIÇÕES
6. DISPONIBILIDADE DO SERVIÇO
7. RESPONSABILIDADES
8. RESOLUÇÃO DE DISPUTAS
9. ALTERAÇÕES
Bullet Payments and Financial Services Ltd. 578 – 2912 WEST BROADWAY – Vancouver – BC – V6K 0E9 – Canada. Licensed and regulated as a Money Service Business (MSB) by FINTRAC, under registration number C100000796. © 2025 Bullet Payments | All rights reserved.

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